Method: Participatory Design
We came up with many mockups using sidebar, top tabs, dynamic tabs, pop up windows, right clicks and more for users to add new work and explore ideas. However, to narrow down design options, we had an urgent need to understand what would be an ideal experience look like for users and why they pick up the ideal experience.
Therefore, I initiated a participatory design
workshop for 11 students and 1 instructor. We divided 12 users into 3 groups and assigned 1 designer to every group. Every group was given 1 white board paper, 6 pages of stickers to help them express emotions (such as environment, emotions, transportation etc), pre-task surveys, debrief notes, after-task questionnaire, and group discussion. In the Participatory Design workshop, following questions were asked:
1. What tasks do you perform?
a. What things do you usually do with the tool? Do you use the tool for your own work?
b. Could you go through the whole process with me of how you use the tool?
2. What experience do you want to have?
a. What some of the things you hope the map could do for you? Why?
b. Which part you like in terms of the existing tool, which part you don’t like? Why?
3. What’s your workflow when making a visual map?
a. What would you do to start making the map? why?
b. How often do they add from collection? How often do they search directly to add work?
4. Which is more important feature?
Browsing to discover new book, or visualize the network